The Navy Aloha Center (Family Housing Office) is located near Pearl Harbor Base at 4825 Bougainville Drive, Building 2652, Honolulu, Hawaii 96818, in the Moanalua area. Hours are 7 AM to 4:30 PM, Monday through Friday. To reach a directory of personnel within the Housing Office and for more information on the housing areas, call (808) 474-1820/1821 or DSN (315) 474-1820/1821.

The Navy "Welcome Aboard" package may help you as you relocate to Hawaii. For a package, contact the Fleet and Family Support Center, Pearl Harbor by FFSC Email, or call (808) 474-1999, DSN: (315) 474-1999 or visit our Fleet and Family Support Service webpage.

Civilian Housing
The Housing Services Office (HSO), formerly known as the Community Homefinding, Relocation and Referral Services (CHRRS) office, provides a wide range of services. These include in-depth briefings on renting in the community, scheduling appointments to view rentals, transportation to view prospective rentals, lease review, complaint mediation, discrimination complaint processing, inspecting rentals for adequacy, rental listings, BAH rates, school information, in-depth maps of Oahu, security deposit waiver information (utilities), and information on the Housing Relocation Assistance Program (HRAP). They maintain current computerized listings of rental housing available on the island.

Beginning April 2009, the new HSO location will be at Bldg. 1004, 111 7th St., Fort Shafter, HI 96858. Assistance is provided from 8 AM to 5 PM, Monday through Friday except 9 AM to 5 PM the first and third Thursday of each month. For more information, contact the HSO Fort Shafter office at: (808) 438-1609, (808) 438-1522, (808) 438-0149 and (808) 438-3820.

The HSO Web site is accessible 24 hours a day, seven days a week, and is free and totally self-service - both by those searching for properties and those listing properties. Those seeking rental properties can view photos, maps and detailed descriptions of property listings. Information included on the Web site also shows available amenities, dates, prices and mileage from military installations.

TLA Approved Lodging
For a list, click on this link to TLA Approved Lodging. For more information, contact the HSO office.

Housing Representatives
For questions regarding your initial assignment to housing, please phone, commercial (808) 474-1820 or (808) 474-1821.

Regional Housing Director: (808) 474-1803
Customer Service Manager: (808) 474-1810
Military Liaison Master Chief: (808) 474-1804

Applying for Housing
Prior to arriving on island, individuals with dependents should contact the Family Housing Office and schedule an appointment. Additionally, an advanced housing application should be faxed or mailed, along with a copy of orders and service record Page 2 (dependent verification), to (808) 474-1822. Or send an e-mail to Pearl Harbor Housing

Individuals are required to report to the Family Housing Office as soon as possible within 72 hours of arrival in order to be eligible for arrival TLA. You must report to the Family Housing Office even if you have already purchased a home or plan on buying one, found a place to rent, and/or plan to live with family of friends.